Last updated on: April 20, 2020
In order to provide you with the access to certain services and data within our sites, we may require that you provide certain personal information, which include but not limited to the examples listed below “Personal Information”. Smart Service also collects non-personal information that does not, on its own, identify an individual person. When non-personal information is combined with other information so that it does identify an individual person we treat that combination as Personal Information.
The following are examples of the types of information that is considered personal information and that may be collected directing from you (or someone acting on your behalf):
Smart Service site uses several automatic data collection tools and techniques including cookies, click stream and web beacons.
If you prefer not to have cookies, most web browsers include an option that allows you to not accept them. However, without cookies you may be unable to take full advantage of all of our site features and some portions of our sites may not function properly for you.
We may collect information about the “Clickstream” of our customers during their visit to our sites. This clickstream data contains the page the visitors came from, the navigational paths they took, and the areas of the site they visited. From time to time we track such information inside and outside of our sites. Additionally, we may track and match clickstream data with personal information you provide to us in order to deliver content and other offerings i.e: Product and services that might improve your customer experience. We may also share clickstream data with third parties in an aggregate or otherwise anonymous format.
Certain email communication you receive from us may contain “web beacons.” Web beacons consist of a line of code of our sites that delivers a small graphic image. The web beacon may not be visible as it is a 1 X 1 pixel that is often designed to blend into the background of a page. Web Beacon allow us to obtain information such as the IP address of the computer that downloaded the page on which the web beacon appears, the URL of the page on which the web beacon appears, the time the page containing the web beacon was viewed, the browser type used to view the page and the information in cookies. We use web beacons for activities such as monitoring the effectiveness of the headlines in our emails or the ad banners.
Your internet protocol (“IP”) address is a numerical label assigned to each device (Eg: Computer, printer, mobile device, or server) and is usually associated with the place from which you enter the internet. It is how devices find each other in a network. We may use IP address to help diagnose problems with our servers, gather broad demographic information, gather geographic data, and administer our sites.
Do not track Requests: We do not act, alter, or change our site behavior upon receiving Do not track Requests from your browser.
Personal Information we collect through our sites may be used to provide information regarding our products and services, or for marketing and promotions we believe you may find of interest. We may also use the personal information you provide for our internal purposes, such as site customization, enhancement or development, administration and operation of our sites, data analytics, and compliance with our legal obligations, policies and procedures, including performance of Smart Services obligations under sales contracts, leases or licenses between you and smart services.
Smart service does not sell Personal information to third parties. However, there are certain situations where we may share your personal information where permitted by law. For example: (a) within the smart services family of business, (b) with third parties that perform services for us or our behalf (such as credit card companies, credit and/or investigative reporting agencies, workshop, governmental offices, finance companies, transport companies, consultants, advisors and market research firms) or (c) for marketing campaigns conducted by us or other companies or organizations that offer products or services we believe may be of interest to our clients.
We may also make information available to third parties in the following circumstances:
In these circumstances, your consent will not be required but we will attempt to notify you, to the extent the law requires.
We maintain reasonable administrative, technical and physical safeguards to protect the personal information we collect and process.
Some of our products and services contain settings that allow users or administrators to control how the products collect information. If you wish to request changes to your personal information, you may do so by
Where required by law, you may as relate to your personal information (a) request access, (b) make corrections, (c) Request deletion, (d) Restrict, (e) object to processing, or (f) request copies. When accessing or updating your personal information, we may ask you to verify your identity before we can act on your request. Please note that we may reject requests, or limit the information we provide access to, if we determine it could risk the privacy of others or if unreasonable or repetitive, or it would require disproportionate effort. As permitted by law, we may change a reasonable fee for providing access to personal information, but we do not charge for lodging a request for access.
To opt-out of marketing communications, click here to Unsubscribe and you will be removed from smart services promotional or marketing email lists. Please note, if you are a smart service customer, you will continue to receive transactional communications about your account and the smart service products and services which you own, lease, rent and license or to which you subscribe.